Vacancies in our Bundaberg head office:


IT Support Officer

 

We are a purpose-driven company on a mission to provide meaningful mental health services that enable clients to believe, achieve and thrive.

To enable both our clients and staff, we value:

Your focus on positive change toward a better life, for you and those around you

Your individual perspective on the challenges and opportunities you face

Your inherent value and dignity as an individual

Your right to choose your path forward

 

If you haven’t heard of Bundaberg, imagine the climate of Hawaii, a 15-minute commute to work and affordable housing in the food bowl of Australia. With Bargara only a 15-minute commute from the CBD of Bundaberg, it is a great place to achieve work/life balance to thrive at work and at home. With Bridges you can achieve a better life, as we support flexible workplace options.

 

To be considered for this role, you will have:

  • Certificate IV or above in informational technology, or similar qualifications and/or experience
  • Previous experience providing information technology, information management and information security support to a mid-sized organisation across multiple offices and outreach locations using a variety of tools e.g. telephone, web conferencing.
  • Demonstrated experience managing multiple tasks, with a focus on attention to detail and accuracy
  • Demonstrated analytical and problem-solving skills and the ability to offer innovative solutions to problems of varying complexity within established policies, procedures and work instructions.
  • Sound interpersonal and communication skills, both written and verbal, including an ability to effectively explain technical concepts to those with varying levels of information technology and understanding.
  • Experience in Microsoft Windows environment, Microsoft applications, SaaS applications used in the not-for-profit sector e.g., Supportability, rediCASE.

 

What you'll bring to this role:

  • Lead by example 
  • Problem solve effectively using establish policies, procedures and work instructions.
  • Inspire and motivate others to perform at their best to assist in achieving organisational objectives and positive client outcomes.
  • Be a genuine team player, who can support and embrace a multidisciplinary approach, both internally and externally.
  • Communicate to staff with varying levels of information technology proficiency.

It is a Bridges requirement to obtain the following licences before commencement:

  • Blue Card for working with children and young people
  • Yellow Card Exemption, and/or NDIS Worker Screening Card
  • Current Queensland Driver's Licence (open)
  • The right to work in Australia

 

Applications close at 5pm on Friday 8 October 2021.

 

To learn more about this rare and unique opportunity, email our HR Manager: [email protected]bas.org.au, or call our head office on 1300 707 655.

We look forward to hearing from you.


Senior Administration Officer

We are a purpose-driven company on a mission to provide meaningful mental health services that enable clients to believe, achieve and thrive.

To enable both our clients and staff, we value:

Your focus on positive change toward a better life, for you and those around you

Your individual perspective on the challenges and opportunities you face

Your inherent value and dignity as an individual

Your right to choose your path forward

 

The key role of the Senior Administration Officer is to provide efficient, effective, and confidential administrative support to the Finance & Corporate Services Manager and the Executive Leadership Team by ensuring delegated projects, tasks and deadlines are met within the required timeframes whilst working as part of a multidisciplinary team.

The role will include managing Administration staff across our Bridges sites and ensuring all activities are completed in a timely, accurate and professional manner.

 

If you haven’t heard of Bundaberg, imagine the climate of Hawaii, a 15-minute commute to work and affordable housing in the food bowl of Australia. With Bargara only a 15-minute commute from the CBD of Bundaberg, it is a great place to achieve work/life balance to thrive at work and at home. With Bridges you can achieve a better life, as we support flexible workplace options.

 

To be successful in this role, you will need to:

  • have excellent interpersonal skills;
  • have the ability to motivate not only yourself but your team;
  • be proactive, and take initiative;
  • have a can do attitude, be flexible and approachable;
  • possess an excellent work ethic;
  • be reliable and punctual;
  • be resilient;
  • aspire to work in a dynamic environment;
  • display commitment to continuous quality improvement and professional development.

 

Key Selection Criteria

  • Completion of accredited/industry-based training courses equivalent to a Certificate IV or higher academic qualification in Business, Administration, or similar and demonstrated knowledge and skills in a senior administration role;
  • Minimum 5-years’ experience in a similar role;
  • Ability to manage a small team of administration staff using a positive, inclusive and professional leadership style;
  • Experience working in a quality-controlled environment, preferably an accredited organisation;
  • Excellent written and verbal communication skills with a proven ability to generate and/or edit high-quality documents, correspondence etc. with close attention to detail;
  • Ability to work to a very high professional standard both independently, but with broad direction and supervision;
  • Highly developed organisational, time management and problem-solving skills with an ability to use initiative;
  • Flexible and adaptable to changing priorities and circumstances;
  • Demonstrated ability to maintain a high level of confidentiality;
  • Manage and be part of a team that fosters shared values and a culture of continuous improvement, teamwork, integrity, and respect;
  • Highly developed data entry skills, with high-level attention to detail and accuracy whilst meeting deadlines;
  • Demonstrated high level knowledge and experience in effective front office management and customer/client service;
  • Demonstrated high level computer skills, with advanced knowledge in Microsoft Office applications (Word, Excel, Outlook), Adobe, web-based applications, document and record management software, databases, and a willingness to learn new systems.

 

It is a Bridges requirement to obtain the following licences before commencement:

  • Blue Card for working with children and young people
  • Yellow Card Exemption, and/or NDIS Worker Screening Card
  • Current Queensland Driver's Licence (open)
  • The right to work in Australia

 

Applications close 5pm, Thursday 12 August 2021.

 

To learn more about this rare and unique opportunity, email our HR Manager: [email protected]bas.org.au,, or call our head office on 1300 707 655.

We look forward to hearing from you.

 


Intake / Administration Officer - Bundaberg

About the Opportunity

Bridges Health & Community Care now has the opportunity for a full-time Intake / Administration Officer to join their team, based in Bundaberg.  

The key focus of the role is to ensure that referrals are processed in a timely manner, so that new and existing clients are able to access appropriate services promptly.  It requires a flexible, calm approach, the ability to communicate at all levels and prioritise referrals effectively in often complex situations. 

About you:

We seek staff who:

  • Are genuine team players;
  • Have natural ability to develop rapport and maintain meaningful relationships with a broad client group;
  • Have a “can do” attitude, are flexible and approachable;
  • Aspire to work in a dynamic environment;
  • Display commitment to continuous quality improvement and professional development;
  • Believe in "No Wrong Door" for people in distress.

Selection Criteria

  • Tertiary qualifications in Health Services e.g. psychology, social work, nursing or similar and/or extensive experience as a Practice Manager
  • Demonstrated experience in working in an administration role in a health service environment
  • Sound understanding of psychiatric and emotional illness and resulting psycho-social effects, including crisis intervention and management;
  • Current knowledge, or ability to acquire, of contemporary practice and service delivery in the Mental Health and Alcohol and Other Drugs Sector 
  • Demonstrated ability to plan, organise and manage daily tasks
  • Advanced communication skills including the ability to communicate clearly, professionally and respectfully with consumers, families, colleagues, other agency personnel and external stakeholders; and refined writing skills
  • Demonstrated computer skills, with advanced knowledge in Microsoft Office applications and Medical Practice/CMS software

A requirement prior to commencement is to currently hold and maintain:

  • Current working with children check (Blue Card)
  • Current NDIS Worker Screening Clearance or Yellow Card Exemption
  • Current Queensland Open Driver Licence
  • The right to work in Australia

 

About the Benefits

Bridges Health & Community Care Ltd understand the critical importance of their employees in the success of the organisation and as such are always on the lookout for talented, like-minded individuals to join their team.

In return for your hard work and dedication, you'll receive an attractive remuneration package commensurate with experience and qualifications, as well as salary sacrificing options to further increase your take-home pay. 

You will be joining a culture that is dedicated to helping you succeed. Ongoing training and professional development is available to help you grow, and flexible working arrangements are negotiable to ensure that you maintain a great work-life balance.

This is a truly rewarding opportunity to support an organisation that assists vulnerable and marginalised members of the community. If you think you have what it takes to join the Bridges team then we want to hear from you - apply now!

Interested applicants are required to submit:

  • an up-to-date resume including two recent referees;
  • a cover letter addressing the selection criteria and requirements of the role.

Applications close at 5pm on Tuesday 12 October 2021.

For confidential enquiries or to request a copy of the Position Description, please contact Bruce Bryan, via email on [email protected]

Early applications are encouraged. We reserve the right to close the position if a suitable candidate is found sooner than the closing date.

 


Receptionist / Administration Officer - Hervey Bay

About the Opportunity

The Receptionist / Administration Officer is responsible for the effective and efficient operation of the reception experience for the Hervey Bay BHCC  office. The primary purpose of the role is to provide high quality customer service to all BHCC clients, in addition to the provision of a high standard of professional and efficient administrative support to our multidisciplinary teams.

About the Person

We seek staff who:

  • Are genuine team players;
  • Have natural ability to develop rapport and maintain meaningful relationships with a broad client group;
  • Have a “can do” attitude, are flexible and approachable;
  • Aspire to work in a dynamic environment;
  • Display commitment to continuous quality improvement and professional development;
  • Believe in "No Wrong Door" for people in distress.

 Selection Criteria

  • Certificate III in Administration, Business or equivalent will be highly regarded;
  • Exceptional communication skills, both verbal and written;
  • Highly developed organisational, time management and problem-solving skills;
  • Previous relevant experience in an Administration role;
  • Highly developed data entry skills, with high-level attention to detail and accuracy;
  • Demonstrated high level knowledge and experience in effective front office requirements and exceptional customer service;
  • Knowledge of or ability to quickly develop knowledge of community services e.g. mental health and drug and alcohol service provision;
  • Ability to use initiative and work as an effective and professional team member;
  • Demonstrated high level computer skills, with advanced knowledge in Microsoft Office applications, CMS software and web-based applications.

A requirement prior to commencement is to currently hold and maintain:

  • Current working with children check (Blue Card)
  • Current NDIS Worker Screening Clearance or Yellow Card Exemption
  • Current Queensland Open Driver Licence
  • The right to work in Australia

About the Benefits

Bridges Health & Community Care Ltd understand the critical importance of their employees in the success of the organisation and as such are always on the lookout for talented, like-minded individuals to join their team.

In return for your hard work and dedication, you'll receive an attractive remuneration package commensurate with experience and qualifications, as well as salary sacrificing options to further increase your take-home pay. 

You will be joining a culture that is dedicated to helping you succeed. Ongoing training and professional development is available to help you grow, and flexible working arrangements are negotiable to ensure that you maintain a great work-life balance.

This is a truly rewarding opportunity to support an organisation that assists vulnerable and marginalised members of the community. If you think you have what it takes to join the Bridges team then we want to hear from you - apply now!

Interested applicants are required to submit:

  • an up-to-date resume including two recent referees;
  • a cover letter addressing the selection criteria and requirements of the role.

Applications close at 5pm on Tuesday 12 October 2021.

For confidential enquiries or to request a copy of the Position Description, please contact Bruce Bryan, via email on [email protected]

Early applications are encouraged. We reserve the right to close the position if a suitable candidate is found sooner than the closing date.