Vacancies in our Bundaberg head office:

Receptionist/ Administration Officer


We are a purpose-driven company on a mission to provide meaningful mental health services that enable clients to believe, achieve and thrive.

To enable both our clients and staff, we value:

Your focus on positive change toward a better life, for you and those around you

Your individual perspective on the challenges and opportunities you face

Your inherent value and dignity as an individual

Your right to choose your path forward


We are currently searching for a Receptionist/ Administration Officer who is a genuine team player, has a natural ability to develop rapport, maintain meaningful relationships, has a "can do" attitude, is flexible and approachable. If you aspire to work in a dynamic environment, display commitment to continuous improvement and professional development, this is the role for you.

To succeed in this role, you 

There is lots to be excited by this role, you will be responsible for ensuring the hiring, retaining, and day-to-day aspects of the Bridges internal culture. In addition to 360-recruitment and onboarding practices. You will work collaboratively with your internal clients to foster positive outcomes for the Bridges team and be central to our culture.

If you haven’t heard of Bundaberg, imagine the climate of Hawaii, a 15-minute commute to work and affordable housing in the food bowl of Australia. With Bargara only a 15-minute commute from the CBD of Bundaberg, it is a great place to achieve work/life balance to thrive at work and at home. With Bridges you can achieve a better life, as we support flexible workplace options.


To be considered for this role, you will have:

  • Cert III in Administration, Business or equivalent, highly regarded
  • Exceptional communication skills, written and verbal
  • Highly developed organisational, time management, and problem-solving skills
  • Sound data entry skills, with a high-level attention to detail and accuracy
  • Demonstrated knowledge and experience in effective front office and client services
  • Knowledge of, or ability to learn about community services
  • Ability to use initiative and work as an effective and professional team member
  • Expert level computer skills, including the Microsoft Office Suite, CMS software and web-based applications
  • Demonstrated experience in managing a busy telephone system supporting multiple sites


Your core duties will include:

  • Be a professional, welcoming first point of contact to internal and external clients both face-to-face and over the phone
  • Address enquiries efficiently and effectively provide accurate information within your scope of work
  • Assist with, and support efficient intake management
  • Receive and process incoming correspondence as required and ensure outgoing correspondence is actioned appropriately
  • Provide general administration support to our team as requested
  • Comply with privacy and confidentiality principles in all work practices

It is a Bridges requirement to obtain the following licences before commencement:

  • Blue Card for working with children and young people
  • Yellow Card Exemption, and/or NDIS Worker Screening Card
  • Current Queensland Driver's Licence (open)
  • The right to work in Australia


To learn more about this rare and unique opportunity, email Elena Lizzi at: [email protected], or call our head office on 1300 707 655.

We look forward to hearing from you.