Vacancies in our support team:


Receptionist / Administration Officer - Hervey Bay

About the Opportunity

The Receptionist / Administration Officer is responsible for the effective and efficient operation of the reception experience for the Hervey Bay BHCC  office. The primary purpose of the role is to provide high quality customer service to all BHCC clients, in addition to the provision of a high standard of professional and efficient administrative support to our multidisciplinary teams.

About the Person

We seek staff who:

  • Are genuine team players;
  • Have natural ability to develop rapport and maintain meaningful relationships with a broad client group;
  • Have a “can do” attitude, are flexible and approachable;
  • Aspire to work in a dynamic environment;
  • Display commitment to continuous quality improvement and professional development;
  • Believe in "No Wrong Door" for people in distress.

 Selection Criteria

  • Certificate III in Administration, Business or equivalent will be highly regarded;
  • Exceptional communication skills, both verbal and written;
  • Highly developed organisational, time management and problem-solving skills;
  • Previous relevant experience in an Administration role;
  • Highly developed data entry skills, with high-level attention to detail and accuracy;
  • Demonstrated high level knowledge and experience in effective front office requirements and exceptional customer service;
  • Knowledge of or ability to quickly develop knowledge of community services e.g. mental health and drug and alcohol service provision;
  • Ability to use initiative and work as an effective and professional team member;
  • Demonstrated high level computer skills, with advanced knowledge in Microsoft Office applications, CMS software and web-based applications.

A requirement prior to commencement is to currently hold and maintain:

  • Current working with children check (Blue Card)
  • Current NDIS Worker Screening Clearance or Yellow Card Exemption
  • Current Queensland Open Driver Licence
  • The right to work in Australia

About the Benefits

Bridges Health & Community Care Ltd understand the critical importance of their employees in the success of the organisation and as such are always on the lookout for talented, like-minded individuals to join their team.

In return for your hard work and dedication, you'll receive an attractive remuneration package commensurate with experience and qualifications, as well as salary sacrificing options to further increase your take-home pay. 

You will be joining a culture that is dedicated to helping you succeed. Ongoing training and professional development is available to help you grow, and flexible working arrangements are negotiable to ensure that you maintain a great work-life balance.

This is a truly rewarding opportunity to support an organisation that assists vulnerable and marginalised members of the community. If you think you have what it takes to join the Bridges team then we want to hear from you - apply now!

Interested applicants are required to submit:

  • an up-to-date resume including two recent referees;
  • a cover letter addressing the selection criteria and requirements of the role.

For confidential enquiries or to request a copy of the Position Description, please contact Bruce Bryan, via email on [email protected]

Early applications are encouraged. We reserve the right to close the position if a suitable candidate is found sooner than the closing date.


 

Marketing and Communications Specialist

About the opportunity

The key role of the Marketing Specialist is to provide operational support to the CEO to successfully develop and implement appropriate and relevant marketing strategies. The incumbent will assist in planning, proposing and executing digital and print media campaigns and activities that deliver positive, measurable outcomes in line with the organisation’s strategic goals; and that will successfully grow the BHCC Ltd. brand. 

Key accountabilities:

  • Continuous review, development and implementation of the brand and marketing strategy, including digital marketing, content creation for our website and corporate social media accounts, events management, and printed marketing material including newsletters, flyers, and corporate documents.
  • Develop and implement marketing campaigns working within time and budget constraints.
  • Produce relevant, engaging, and informative content for both online and offline marketing channels that create a positive experience for consumers and assist in building relationships.
  • Manage all corporate social media channels (including Facebook, LinkedIn, YouTube etc.) for the organisation, ensuring content is updated and queries are addressed in an appropriate and timely manner. Advise on platform updates/trends for BHCC.
  • Monitor, and provide feedback to the CEO as appropriate, user engagement and suggest quality improvements and/or content optimisation where required.
  • Optimise content funnels, and client engagement with BHCC.
  • Foster insights about BHCC audiences and services.
  • Assist in the establishment and updating of social media policies, procedures, and guidelines for the organisation.
  • Maintain current and relevant knowledge of latest social media trends and contemporary marketing concepts, bringing forth new ideas and recommendations to implement and execute.
  • Development and continuous improvement of the BHCC Ltd website.
  • Assist the CEO with preparing media communications, including print media and radio/television interviews.
  • Analyse and report on the effectiveness of marketing strategies and campaigns in order to help shape future marketing strategies and initiatives.
  • Adhere to all legislation and regulations, in particular in relation to privacy and confidentiality.
  • Manage and maintain BHCC brand guide.

Selection criteria

  • Minimum of two years experience in a similar marketing/social media role
  • Demonstrated experience in content management for corporate websites and social media accounts
  • Strong time management and organisation skills, including the ability to work independently with minimal supervision and as part of a team
  • Proven extensive experience in generating communications content for an organisation
  • Advanced knowledge of digital and social media tools; with proven experience in applying this knowledge to effectively manage web design, social media sites, newsletters, media releases etc.
  • The ability to think creatively and execute initiatives that reach BHCC Ltd’s target audience
  • Demonstrated ability to foster positive working relationships with a diverse range of internal and external stakeholders
  • Brand management experience
  • Graphic design skills e.g. Adobe Creative Cloud (InDesign, Premiere Pro); Canva (Highly regarded)

A requirement prior to commencement, is to currently hold the below:

  • Blue Card for Working with Children 
  • NDIS Worker Screening Clearance (or Yellow Card exemption)
  • Current Queensland Open Drivers Licence
  • The right to work in Australia

Bridges provides services in a healthcare setting, therefore must comply with the Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction, issued by Queensland Health, which requires that each worker must have received the prescribed number of COVID-19 vaccination doses.

Bridges benefits

Bridges Health & Community Care Ltd understand the critical importance of their employees in the success of the organisation and as such are always on the lookout for talented, like-minded individuals to join their team.

In return for your hard work and dedication, you'll receive an attractive remuneration package commensurate with experience and qualifications, as well as salary sacrificing options to further enhance your take-home pay. 

You will be joining a culture that is dedicated to helping you succeed. Ongoing training and professional development is available to help you grow, and flexible working arrangements are negotiable to ensure that you maintain a great work-life balance.

This is a truly rewarding opportunity to support an organisation that assists vulnerable and marginalised members of the community. If you think you have what it takes to join the Bridges team then we want to hear from you - apply now!

Interested applicants are required to submit:

  • an up-to-date resume including two recent referees;
  • a cover letter addressing the selection criteria and requirements of the role.

Applications close at 5pm on Wednesday 22 December 2021.

For confidential enquiries about the role, or to request a copy of the Position Description, please contact Bruce Bryan on [email protected]

Early applications are encouraged. We reserve the right to close the position if a suitable candidate is found sooner than the closing date.