Vacancies in our NDIS team:


Support Worker - Bundaberg (casual pool)

The opportunity:

The key role functions for this position are:

  • Assist people with moderate to severe mental illness to improve their capacity and capability using a person-centred approach. 
  • Work with individual consumers and their significant others in a planned, reliable manner to assist them to meet their individual needs and NDIS goals and review those goals on a regular basis in consultation with the consumer and relevant stakeholders
  • Provide direct support to clients as identified through their recovery plans and/or NDIS service plans, facilitating access to recovery–focused and socially inclusive activities in the community in accordance with their service plan
  • Provide direct client care in the home, including domestic assistance, meal prep, and other assistance with daily living
  • Ensure collection of relevant data and maintain accurate records as prescribed in a timely and efficient manner

About you:

We seek staff who have:

  • Knowledge and experience in working with people experiencing moderate to serious mental illness and complex needs using principles of recovery and person-centred care
  • Demonstrated ability to communicate with clients and other stakeholders with dignity and respect
  • Ability to be flexible and work in diverse and challenging situations
  • Understanding of the principles of privacy and confidentiality and duty of care
  • Ability to assist clients connect with other appropriate community resources
  • Ability to implement and facilitate planned activities to promote independence
  • Demonstrated oral and written communication, and organisational skills
  • Knowledge and understanding of the National Disability Insurance Scheme (NDIS) and what this means to clients

Selection criteria:

  • Certificate IV or higher in Mental Health, Disability Support, or Peer Work will be highly regarded
  • Experience in working with people who have complex needs associated with a moderate to severe mental illness; and/or experience working in the disability support sector will be highly regarded
  • Understanding of psychosocial rehabilitation and capacity building for and with people with mental illness and psychosocial disabilities.
  • Experience in direct client support and care in the home, including assisting in daily living, domestic assistance, and personal care
  • Demonstrated computer skills, with intermediate to advanced knowledge in Microsoft Office applications, use of smart phones or similar mobile devices
  • Current senior first aid certificate, or willingness to obtain
  • Current Qld open driver's licence; and own registered and comprehensively insured vehicle
  • Available to work on weekends and Public Holidays

It is a Bridges requirement to obtain the following licences before commencement:

  • Blue Card for working with children and young people
  • Yellow Card Exemption, and NDIS Worker Screening Card
  • Current Queensland Driver's Licence (open)
  • The right to work in Australia

If you resonate with the above, we want to hear from you. Of course, with a role of this nature, you will be a strong communicator (written & verbal), an ability to work in diverse settings, and you will be IT-savvy.

To learn more about this rare and unique opportunity, email our NDIS Business Manager, Bec Ellem: [email protected], or call our head office on 1300 707 655.

We look forward to hearing from you.

 


Support Coordinator - Bundaberg

There is the exciting opportunity to join our dynamic and person-centred team delivering NDIS services in the Bundaberg area as a full-time Support Coordinator.  The Support Coordinator plays an integral role for NDIS participants in interpreting their NDIS plan, assisting them to establish the supports in their plan and develop their capacity over time to coordinate and manage their own supports.

 

Key Accountabilities:

The key accountabilities for this role are:

  • Assist people with moderate to severe mental illness to improve their capacity and capability using a person-centred approach and recovery oriented, capacity building framework.
  • Action referrals in a timely manner
  • Meeting with and engaging participants to develop and refine their goals
  • Working with participants to help build their own capacity and independence
  • Supporting the NDIS participant to:
    • Assess a number of provider options
    • Select preferred options or providers
    • Negotiate services to be provided and their prices
    • Develop service agreements and create service bookings with preferred providers
    • Arrange for any assessments required to determine the nature and type of funding required (e.g. assessment to determine the type of complex home modifications required)
    • Determine the budget for each support type and advise any relevant plan manager of the breakdown of funds
    • Liaise with any plan manager to establish the appropriate claim categories and attribute the correct amount of funds
    • Link to mainstream or community services (i.e. housing, education, transport, health)
    • Strengthen and enhance participants capacity to coordinate supports, self-direct and manage supports and participate in the community
  • Be the key contact for service issues, complaints, major changes and plan reviews
  • Assist participants to prepare for their plan review by supporting them to:
    • Assess whether they achieved their goals and got value for money for their plan
    • Identify solutions to problems experienced in implementing the plan
    • Consider new goals
  • Effective networking internally and externally to assist individuals achieve their goals and personal outcomes
  • Ensure collection of relevant data and maintain accurate records as prescribed in a timely and efficient manner.

 

Selection Criteria:

  • Minimum Certificate 4 in Mental Health, Individual/Disability Support, or Peer Work will be highly regarded.
  • Experience in working with people who have complex needs associated with a moderate to severe mental illness; and/or experience working in the disability sector
  • Knowledge and understanding of the National Disability Insurance Scheme (NDIS) and what this means to consumers
  • The ability to communicate clearly, professionally and respectfully with consumers, families, colleagues, other agency personnel and external stakeholders
  • Demonstrated excellent oral and written communication, and organisational skills
  • Demonstrated computer skills, with intermediate to advanced knowledge in Microsoft Office applications, use of smart phones or similar mobile device.

A requirement prior to commencement, is the ability to obtain or currently hold the below:

  • Blue Card for Working with Children 
  • Current NDIS Worker Screening Clearance or Yellow Card Exemption
  • Current Queensland Open Drivers Licence
  • The right to work in Australia
  • Current senior first aid certificate, or willingness to obtain

Please include in your application a current resume (including a minimum of 2 referees) and covering letter demonstrating your suitability to the role as outlined above in the Selection Criteria.  Applicants must address the Selection Criteria to be considered

Applications close at 5.00 pm on 9th August 2021. Applicants will be considered as they apply and we reserve the right to close this position if a suitable candidate is found earlier than the closing date.

Please direct enquiries to Business Manager - Choose a Better Life NDIS Services, Bec Ellem at [email protected].